FAQ

What happens if we experience a security breach?

Our team responds immediately to contain the threat, investigate the cause, and restore normal operations, with clear communication throughout and a post-incident report.

Can you support a fully remote team?

Yes — our monitoring, help desk, and security services are built for distributed teams anywhere, not just Colorado.

How fast do you respond?

We guarantee same-day response, with faster guaranteed windows on our Silver and Gold plans.

What industries do you work with?

We have deep experience supporting finance, legal, education, and retail businesses, including their specific compliance needs.

Do you require long-term contracts?

We keep our agreements straightforward and flexible — ask us about current terms during your free consultation.

Can you help us migrate to the cloud?

Yes, cloud migration and ongoing cloud infrastructure management are part of our Silver and Gold plans.

We already have IT staff — can you work alongside them?

Absolutely. Many of our clients keep an internal IT contact while we handle monitoring, security, help desk overflow, or specialized compliance work.

Do you provide compliance reporting?

Yes — we track and report against SOC 2, PCI, and HIPAA requirements, with monthly reports included on Silver and Gold plans.

Still have questions? Contact us or call (970) 627-7189.