Proactive monitoring, unlimited help desk, backup & DR, and cybersecurity — all included at $95/user/month. We manage your IT so you can manage your business.
Most Colorado small businesses operate one of two ways: they have a break-fix IT person they call when things explode, or they have a family member "who's good with computers" handling everything. Both approaches share the same flaw — they're reactive. By the time you call for help, the damage is already done.
Managed IT services means a provider is watching your systems 24/7, catching problems before they become outages, and fixing things proactively — not after an employee has been down for three hours. At Rocket IT Solutions, we monitor every workstation, server, and network device in your environment continuously. You pay a flat monthly rate per user. You call as much as you need. The bill doesn't change.
That alignment matters: we profit when your systems run cleanly, not when they break. That's the structural difference between managed IT and break-fix.
24/7 RMM monitoring across all endpoints, servers, and network devices. Alerts and automated remediation fire before you notice anything wrong.
Remote and on-site support for every user. Printer jams to server failures — no ticket limits, no per-incident charges. Average remote resolution: 15 minutes.
Automated daily backups with offsite replication. Monthly restore tests. RTOs under 4 hours for most environments. Ransomware rollback included.
Managed EDR, email filtering, DNS protection, and patch management. We handle the security stack so you don't have to track 14 vendor dashboards.
Microsoft 365 administration, OneDrive/SharePoint governance, Azure AD, and cloud migration planning. One throat to choke for your cloud stack.
Quarterly technology reviews, vendor negotiation, compliance roadmaps, and budget planning. Strategic IT leadership without the six-figure salary.
Colorado businesses considering their IT options consistently underestimate the true cost of reactive support. Here's the comparison at 15 users:
| Factor | Break-Fix (hourly) | Managed IT ($95/user) |
|---|---|---|
| Monthly cost (15 users) | $0 until something breaks | $1,425 flat |
| Typical annual IT spend | $8,000–$22,000 (unpredictable) | $17,100 (budgetable) |
| Proactive monitoring | ✗ None | ✓ 24/7 |
| Patch management | ✗ Manual/ignored | ✓ Automated |
| Backup testing | ✗ Rarely done | ✓ Monthly verified |
| Security tooling | ✗ Usually missing | ✓ EDR + email filter |
| Provider incentive | Things breaking = revenue | Clean systems = profit |
We work with Colorado SMBs in industries where downtime has real consequences and compliance is non-negotiable:
If you have employees whose productivity depends on technology, and the cost of an outage exceeds the cost of prevention, you're the right fit.
New clients go through a structured 3-week onboarding. We document everything, fix the obvious problems, and establish a monitoring baseline — so the first month of service is also an audit of your current environment.
After onboarding you receive a written network documentation report and a prioritized remediation roadmap. No long-term contract required — month-to-month from day one.
Rocket IT Solutions is based in Allenspark, Colorado — at the edge of Rocky Mountain National Park and the edge of the Front Range tech corridor. We provide on-site support across the metro areas and mountain communities we know well: Denver, Fort Collins, Boulder, Colorado Springs, Loveland, Longmont, Greeley, and Grand County.
Most support is resolved remotely in under 15 minutes. On-site visits are available for hardware work, network buildouts, and new employee onboarding. Emergency dispatch is available for production-down situations.