Privacy Policy

Effective Date: 8/7/2024

At Rocket IT Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us, including through our website, services, and communication channels.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, billing information, and any other data you provide during consultations, support inquiries, or service registrations.

• Technical Information: Information about your computer or device, such as IP address, browser type, operating system, and your activities on our website, including pages visited and links clicked.

•Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about how you interact with our website and services.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Service Delivery: To provide you with the IT consulting and support services you request, including responding to inquiries and managing customer relationships.

• Communication: To send important updates, newsletters, and promotional materials related to Rocket IT Solutions. You may opt out of these communications at any time.

• Improvement of Services: To analyze and improve our website, services, and user experience by understanding how you use them.

• Security: To ensure the safety and security of your data and our systems, and to detect, prevent, and address technical issues.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following cases:

• With Service Providers: We may share your data with trusted third-party vendors who assist us in delivering services (e.g., hosting providers, payment processors), subject to strict confidentiality agreements.

• Legal Requirements: If required by law, regulation, or legal process, we may disclose your personal information to relevant authorities.

4. Data Security

We take the security of your data seriously and implement a range of technical and organizational measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and provide targeted content. You can control your cookie preferences through your browser settings. By using our website, you consent to the use of cookies unless you choose to disable them.

6. Your Rights

You have the following rights concerning your personal data:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can ask us to correct any inaccurate or incomplete data.

• Deletion: You can request the deletion of your personal data, subject to certain legal or operational limitations.

• Opt-out: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in the email or by contacting us directly.

To exercise any of these rights, please contact us at info@dringramservices.com

7. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely dispose of it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or post a notice on our website. Your continued use of our services after any such changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Rocket IT Solutions

Kimberly.Ingram@dringramservices.com

770-851-5427

Estes Park, Colorado